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== Business model == === We believe in building relationships and the power of true collaboration === Our collaborators are our strongest asset. We work with a network of 400 artisans across 20 cooperatives in Mexico, Guatemala, Uruguay, Bolivia, and Peru. Β [[File:58e087407b4d68411d2699b1b39f70f5ae34b61a.png]] === A decentralized & diversified supply chain === In each region, we have a centralized logistics team facilitating everything from material acquisition, to production updates, to product consolidation, before shipping to our warehouse in Upstate New York, where we distribute to all of our sales channels. We've replicated this working model in each region we work in. [[File:3fa03a542235c2b674dfc571fb4e2cc746bd103.png]] === Scalable handmade === ''Our case for scalability? We're already doing it.'' * We place frequent, consistent targeted orders which allows us a manageable cash flow and a paced way to grow artisan capacity. * Between 2017-2019 we averaged a 177% increase in unit production. * We partner with NGOs and local social enterprises that are skilled at building artisan capacity and connection. === We mean business === [[File:6e75816cd5b03792882dac51eb374fa242c5fd7a.png]] We already have a strong AOV and low customer acquisition costs. By growing our most profitable channels, we'll see our blended gross margin reach above 60%. A look into our five-year projections by sales channel: [[File:0f4e44b9225d76063e38d8e823093c2fa5308f7c.png]]
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