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Babylon Holdings Limited
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== Product Offering and Services == Babylon delivers millions of clinical consultations and AI interactions to patients across the globe. Their aim is to allow patients to experience better health at reduced costs. This is achieved by leveraging a highly scalable, digital-first platform combined with high quality, virtual clinical operations to provide integrated, personalized healthcare. They endeavor to support patients’ health needs, all from their devices, with the aim to promote longer and healthier lives. When sick, Babylon provides assistance to navigate the health system, connecting patients digitally to the right clinician 24/7, at no additional cost. '''Business Model''' Babylon separates their operating streams into 3 main lines of service: '''- Value based care''' '''- Clinical Services''' '''- Software licensing''' Within their value based care stream, Babylon Health generates revenue from capitation(…) for delivery of services under VBC (….) contracts with US health plans and providers. Revenue from capitation for delivery of services under VBC contracts with US health plans and providers. In their clinical services stream Babylon health works with affiliated providers to deliver medical consultations, on a fee-for-service basis or ffs and capitation fees. This includes per-member-per-month subscription fees for virtual consultations. They also use Software Licensing as another revenue stream through selling a digital suite of products to partners who can provide care through their own medical networks. These three lines of service act as Babylon Health's main revenue streams. Services are funded through a subscription based model, pay-as-you-go, centrally funded initiatives like NHS or as part of health insurance packages. <nowiki>[[Add this in correct place]]</nowiki> According to the Financial Times, Babylon's Health GP at Hand app is used by around 100,000 people in the UK, who use it to access NHS physicians virtually. '''B2C Products''' Babylon Health allows patients to interact with healthcare professionals over text or video, sending images and receiving advice, utilising technology and AI to streamline and accelerate these processes. The main services that Babylon health offers to patients includes: '''- Babylon Private''' '''- Babylon GP at Hand''' '''- Babylon for Bupa''' '''- Babylon360 and Babylon Cloud Services''' Babylon services treat patients in an affordable, time saving manner through the use of AI to speed up wait-times and costs within healthcare. Their unique team of doctors, specialists, scientists and engineers use AI technology to transform healthcare for the better. This technology helps patients and providers gain advances medical insights to make better, well-informed decisions. Babylon can be used by consumers to for overall preventative health, specialist advice (since GPs can refer you to a specialist after an initial appointment on Babylon), and for mental health practices, helping patients with stress, anxiety, bereavement and depression. '''Partnerships''' Babylon health have established partnerships with the NHS (Babylon GP at Hand), Ambetter Health (an example of a US healthcare partnership providing 24/7 primary care), Rwanda (helping the government deliver healthcare to 20% of the population). Their partnerships with the NHS has been met with some controversy, however. Using new technology to attract patients often attracted younger, healthier individuals who are not as in need of immediate care as their older counter-part. This led a surge of NHS referrals of mostly healthy, young people being transferred to NHS practices when they did not necessarily need that level of care. The over use of the technology from healthier individuals caused unnecessary work for NHS workers and diverted the focus away from older individuals who may not be using the app.
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