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=== How it works === [[File:2785b94b657d712a04fc7d359d20b2ec4da88f22.png]] ==== Ticketing ==== Ludus started as a ticketing platform and continues to provide the best tools to manage online and in-person ticket sales. This includes a modern ticket buying/selling process, simple exchanges/refunds, box office point-of-sale features, activity logging for patron support, and much more. ==== Marketing ==== Organizations can stay in touch with their patrons through our premium Marketing suite, giving them tools to craft beautiful emails using our drag-and-drop email designer and the ability to filter patrons into custom audiences based on dozens of parameters. ==== Fundraising ==== Organizations can collect donations at checkout when patrons are buying tickets or any time via the Donate tab on their Ludus page. Fundraising tools include Fundraisers (custom campaign pages with goals), Levels for managing donor tiers, and recurring donations. ==== Collections ==== Collections allows organizations to collect payments for things beyond ticket sales such as member dues, registrations, trips, venue rentals, and practically anything else. ==== Patron Management (CRM) ==== Whether a patron buys tickets, makes a donation, or buys a season pass, they'll have a profile filled with all of their information and activity. Ludus customers can quickly see who their top patrons are, what types of shows they like, and categorize them into Groups for easy organization. ==== Reporting ==== All reports in Ludus are real-time and flexible, giving organizations full insight into their sales, patron data, and more using our powerful (yet simple) browser-based spreadsheets. ==== Customization ==== Customization and branding is important to organizations, so we give them the tools to design their Ludus pages using our designer or custom CSS. Going beyond, organizations can upgrade to our premium Embed Widget to embed Ludus right into their own websites for an extra fee. ==== COVID and safety ==== Organizations are still feeling the negative effects of the pandemic and the challenges it has brought to the performing arts community. Ludus offers safety features to help host safe, socially distant shows in-person including Seat Buffering for automatic social distancing and Arrival Times for staggered arrival. ==== Streaming ==== Organizations can reach a new audience far and wide with our streaming platform, AnywhereSeat, allowing an organization to sell virtual tickets to virtual events (such as live streams and pre-recorded videos). ==== Fast and friendly support ==== Oftentimes it's nice to talk to a real person who understands what your job consists of. At Ludus, we offer real-time support through our chat widget, step-by-step guides, videos, help articles, and our 888 phone number.
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