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Revolut
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== Projects <sup>[1]</sup> == As a rapidly growing fintech company operating in over 35 countries, Revolut acknowledges the significance of fostering strong relationships with its diverse stakeholders. With a user base exceeding 25 million and a workforce of over 5,000, Revolut's stakeholder network encompasses customers, regulators, investors, partners, suppliers, and employees, among others. Revolut considers stakeholder engagement a pivotal factor in achieving its long-term success, aligning with its responsibilities under section 172of the Companies Act 2006. Customers: Revolut's customer-centric approach differentiates it within the industry. Through initiatives such as the "Deliver WOW" project, Revolut prioritizes positive customer interactions and has introduced a team of Customer Experience Managers. This team actively collaborates with product and service departments to enhance the customer journey and address feedback. Partners and Suppliers: Given the complexity of the FinTech sector, partnerships play a vital role. Revolut engages in rigorous due diligence to cultivate beneficial partnerships that mitigate risks and provide opportunities for future growth and collaboration. Investors: Revolut's investors have played an integral role in its growth journey. Revolut maintains open communication channels, providing regular updates on financial performance, strategy, and developments. The successful Series E funding round in 2021, raising $800 million and valuing the company at $33 billion, exemplifies the trust investors have in its mission and prospects. Fraud Prevention and Customer Safety: Combatting fraud is a shared priority. Revolut actively engages with industry, law enforcement, regulators, and government bodies to address fraud collectively. Revolut's commitment to advanced machine learning technologies and education campaigns underscores its dedication to safeguarding customers' interests. Employees: Revolut's employees are central to its success. Revolut fosters an inclusive and supportive work environment, offering wellbeing days and embracing flexible working. Its diversity and inclusion program reflects its commitment to global representation. Donations and Community Engagement: Revolut is engaged in philanthropic efforts through its Donations platform. It enables customers to contribute to various charitable causes and partners with organizations such as the Royal British Legion, the RTΓ Toy Show appeal, and disaster relief initiatives. Environmental Responsibility: Sustainability is paramount. Revolut actively manages its environmental impact, partnering with Watershed to assess its carbon footprint and implement strategies to reduce emissions. Its sustainable business travel policy and support for renewable energy sources underscore its commitment to environmental responsibility. Maintaining High Standards: Revolut upholds high standards of business conduct. It prioritizes customer trust, invests in compliance training for its staff, engages in anti-bribery and corruption initiatives, and ensures transparency in its dealings with third parties. Its commitment to transparency, integrity, and providing exceptional service guides its interactions with all stakeholders. Revolut's approach to projects and stakeholder engagement is underpinned by a commitment to excellence, transparency, and mutual benefit. By nurturing positive relationships with its stakeholders, Revolut not only builds trust but also enhances its ability to navigate challenges, capitalize on opportunities, and achieve sustainable growth. Through ongoing collaboration, Revolut remains dedicated to delivering value to all its stakeholders and shaping a positive impact on the global financial landscape.
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