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== Problem ==
== Problem ==
'''Growing companies need access to outstanding operations talent and layoffs and resignations are contributing to high turnover across industries.'''
'''Growing companies need access to outstanding operations talent...'''


'''80+% of people resigning from their jobs are leaving due to burnout or boredom'''. Meanwhile, growing companies need access to outstanding operations talent as they scale.
'''80+% of people resigning from their jobs are leaving due to burnout or boredom'''. Meanwhile, growing companies need access to outstanding operations talent as they scale.
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''We help you add the people your team needs fractionally or temp to hire, when they're needed.''
''We help you add the people your team needs fractionally or temp to hire, when they're needed.''


=== Why Runner ===
'''Why Runner'''
 
[[File:5dcb8573a5261e0425638a139c04d9e037587f5.png]]
[[File:5dcb8573a5261e0425638a139c04d9e037587f5.png]]


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== Product ==
== Product ==
'''A CEO's best friend'''


=== A CEO's best friend ===
[[File:2db778d31d4dbddc95d466f24d02c27e203ac138.png]]
[[File:2db778d31d4dbddc95d466f24d02c27e203ac138.png]]


=== How it works ===
'''How it works'''
 
[[File:C83c90d12b4442ee821f3987e78617f7540a22aa.png]]
[[File:C83c90d12b4442ee821f3987e78617f7540a22aa.png]]


=== Runner currently offers five categories of operational talent: ===


==== HUMAN RESOURCES  ====
'''Runner currently offers five categories of operational talent:'''
Our People leaders will support the shaping of your team's culture at each stage of your company's growth—recruiting, generalists, compliance, and everything in between.


==== OPERATIONS  ====
* '''HUMAN RESOURCES'''  Our People leaders will support the shaping of your team's culture at each stage of your company's growth—recruiting, generalists, compliance, and everything in between.
Our Operations talent will run toward solving complex challenges. They make an impact through designing and managing efficient and effective operations.
* '''OPERATIONS''' Our Operations talent will run toward solving complex challenges. They make an impact through designing and managing efficient and effective operations.
 
* '''CONSULTANT''' For teams looking for a thought partner and subject matter expert, our consultants have the ability to design and execute risk management solutions and translate company leadership vision to scalable systems and processes.
==== CONSULTANT  ====
* '''EXECUTIVE ASSISTANT''' Our team of administrative professionals provide broad-based support including scheduling, inbox management, research, and project management. They anticipate the needs of those they support and quickly become a trusted confidant to the team.
For teams looking for a thought partner and subject matter expert, our consultants have the ability to design and execute risk management solutions and translate company leadership vision to scalable systems and processes.
* '''RUNNER''' We love this category of talent as the sky is the limit! From specialists to generalists, they meet your evolving business needs when you need them, as you need them. Think event staff, extra administrative support, or whatever your business requires.
 
==== EXECUTIVE ASSISTANT  ====
Our team of administrative professionals provide broad-based support including scheduling, inbox management, research, and project management. They anticipate the needs of those they support and quickly become a trusted confidant to the team.
 
==== RUNNER  ====
We love this category of talent as the sky is the limit! From specialists to generalists, they meet your evolving business needs when you need them, as you need them. Think event staff, extra administrative support, or whatever your business requires.


== Traction ==
== Traction ==
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''Started just 8.5 months ago in September 2021''
''Started just 8.5 months ago in September 2021''


=== Shoutouts & early wins ===
'''Shoutouts & early wins'''
 
[[File:B5dcc6723b906fa44d7d7866ce3f2c231dc59c1a.png]]
[[File:B5dcc6723b906fa44d7d7866ce3f2c231dc59c1a.png]]


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'''122+ current customers and 350+ waitlisted since December 2021'''
'''122+ current customers and 350+ waitlisted since December 2021'''


* Customer Profile: Startups with less than 10 employees make up 78% of Runner’s customer base. We also serve '''many of the Fortune 500 household names.'''
* Customer Profile: Startups with less than 10 employees make up 78% of Runner’s customer base. We also serve many of the Fortune 500 household names.  
* Customers benefit from '''stretching staffing budget''' by leveraging fractional senior operational support to scale while increasing productivity and profitability.
* Customers benefit from stretching staffing budget by leveraging fractional senior operational support to scale while increasing productivity and profitability.
* Customer feedback:
* Customer feedback:
** "Jordan is '''100% an ideal match'''. She’s providing '''above and beyond value''' for her rate and time – she’s a '''literally perfect fit''' for the role I hired her into." - Sara Lobkovich, Red Currant, repeat customer, working with her 3rd Runner
** "Jordan is 100% an ideal match. She’s providing above and beyond value for her rate and time – she’s a literally perfect fit for the role I hired her into." - Sara Lobkovich, Red Currant, repeat customer, working with her 3rd Runner
** "Morgan is '''incredible'''. She’s got '''huge long-term potential''' in service delivery (coaching, consulting) and product ideation in the knowledge &  information management space. She’s '''providing excellent work''' for me while she learns and grows."
** "Morgan is incredible. She’s got huge long-term potential in service delivery (coaching, consulting) and product ideation in the knowledge &  information management space. She’s providing excellent work for me while she learns and grows."
** "Tsukuru has gone '''above and beyond''' in making sure things get done promptly - it's been '''wonderful working with him'''"- Gefen Skolnick, Couplet Coffee, has retained the same Runner for 6 months
** "Tsukuru has gone above and beyond in making sure things get done promptly - it's been wonderful working with him"- Gefen Skolnick, Couplet Coffee, has retained the same Runner for 6 months


== Business model ==
== Business model ==
'''Runner ecosystem'''


=== Runner ecosystem ===
[[File:F7cfe980012b0eccad0057afe850348f21a98d1.png]]
[[File:F7cfe980012b0eccad0057afe850348f21a98d1.png]]


=== Pricing ===
'''Pricing'''
 
Our model is simple. With Runner's 25% booking fee, you have access to unlimited matches within our inclusive operational talent pool.  
Our model is simple. With Runner's 25% booking fee, you have access to unlimited matches within our inclusive operational talent pool.  


Runner handles the interviewing, background checks, manages the entire payroll process and invoices the company for the matched talents time.  
Runner handles the interviewing, background checks, manages the entire payroll process and invoices the company for the matched talents time.  


==== WITH RUNNER'S 25% BOOKING FEE: ====
'''WITH RUNNER'S 25% BOOKING FEE:'''
 
* No subscription fees
* No subscription fees
* No recruitment fees for temp-to-hire roles* No hidden or additional fees  
* No recruitment fees for temp-to-hire roles* No hidden or additional fees  
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''COVID accelerated an existing trend, and Runner is positioned for success''
''COVID accelerated an existing trend, and Runner is positioned for success''


=== Layoff headlines ===
'''Layoff headlines'''
[[File:2a567c1f3ecece468076b8bfadef09068dbabb8.png|thumb|414x414px]]
[[File:2a567c1f3ecece468076b8bfadef09068dbabb8.png|thumb|414x414px]]
The number of companies laying off their workforce is an unfortunate trend that is not slowing down. Twitter is gearing up to lay off hundreds. Fast recently laid off 450, Peloton almost 3K, Hopin over 100, and Robinhood just laid off 9% of its workforce. Very recently, Cameo and OnDeck added to this growing list.
The number of companies laying off their workforce is an unfortunate trend that is not slowing down. Twitter is gearing up to lay off hundreds. Fast recently laid off 450, Peloton almost 3K, Hopin over 100, and Robinhood just laid off 9% of its workforce. Very recently, Cameo and OnDeck added to this growing list.




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[[File:Ad8ec91cbe0489b7868bd041ea700ae0399cac97.png]]
[[File:Ad8ec91cbe0489b7868bd041ea700ae0399cac97.png]]


From [https://hbr.org/2022/03/the-great-resignation-didnt-start-with-the-pandemic Harvard Business Review]:
From Harvard Business Review:


"[Resignations are] now back in line with the pre-pandemic trend, which is one that American employers are likely to be contending with for years to come...  companies that have the '''vision and resources to offer flexibility''' to their employees are the most likely to maintain a stable and competitive workforce. And the companies best able to attract and retain talent will be those offering benefits that address the '''changing needs of workers."'''
"[Resignations are] now back in line with the pre-pandemic trend, which is one that American employers are likely to be contending with for years to come...  companies that have the '''vision and resources to offer flexibility''' to their employees are the most likely to maintain a stable and competitive workforce. And the companies best able to attract and retain talent will be those offering benefits that address the '''changing needs of workers."'''
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In 2018, Arlan co-founded, along with Investment Partner Christie Pitts, Backstage Studio, a new venture studio designed to build products, services, and initiatives that serve the mission of eliminating underrepresentation in tech by empowering founders and their teams to succeed. In April 2018, Arlan and Backstage Studio were the subject of Season 7 of the popular Gimlet Media podcast, [https://gimletmedia.com/shows/startup/o2homb StartUp]. In October 2018, Backstage Studio announced four accelerator programs, in Los Angeles, Detroit, Philadelphia, and London, UK. In June 2020, Backstage announced its Crowd initiative, providing access to the best underrepresented deal flow to accredited and non-accredited investors. Arlan was recently named on Fortune magazine's 40 under 40 list, as well as Vanity Fair magazine's The 2018 New Establishment List.  
In 2018, Arlan co-founded, along with Investment Partner Christie Pitts, Backstage Studio, a new venture studio designed to build products, services, and initiatives that serve the mission of eliminating underrepresentation in tech by empowering founders and their teams to succeed. In April 2018, Arlan and Backstage Studio were the subject of Season 7 of the popular Gimlet Media podcast, [https://gimletmedia.com/shows/startup/o2homb StartUp]. In October 2018, Backstage Studio announced four accelerator programs, in Los Angeles, Detroit, Philadelphia, and London, UK. In June 2020, Backstage announced its Crowd initiative, providing access to the best underrepresented deal flow to accredited and non-accredited investors. Arlan was recently named on Fortune magazine's 40 under 40 list, as well as Vanity Fair magazine's The 2018 New Establishment List.  


== Runner Team ==
== '''Runner Team''' ==
'''Arlan Hamilton'''
'''Arlan Hamilton'''


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