Editing Starling Bank
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To overcome these challenges, neobanks can invest in initiatives aimed at enhancing digital and financial literacy. This could involve conducting workshops, offering online tutorials, or partnering with local organizations to provide training. Additionally, they can design their platforms to be as user-friendly and intuitive as possible, making them more accessible to users with varying levels of digital literacy. | To overcome these challenges, neobanks can invest in initiatives aimed at enhancing digital and financial literacy. This could involve conducting workshops, offering online tutorials, or partnering with local organizations to provide training. Additionally, they can design their platforms to be as user-friendly and intuitive as possible, making them more accessible to users with varying levels of digital literacy. | ||
Neobanks can also work to build trust with customers by implementing robust security measures and transparently communicating these measures to customers. They could provide resources to educate customers about online security and how they protect customer data. | Neobanks can also work to build trust with rural customers by implementing robust security measures and transparently communicating these measures to customers. They could provide resources to educate customers about online security and how they protect customer data. | ||
=== '''Risk assessment of the industry''' === | === '''Risk assessment of the industry''' === |