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Teladoc Health, Inc.
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=== What are the main offerings of the company? === Teladoc health operates in the virtual healthcare segment, with offerings ranging from telemedicine to virtual mental health care, for individuals as well as for organizations ==== For individuals ==== The company offers various membership plans, some covered by insurance and some costs being an add-on. {| class="wikitable" |+ !Plan !Target Clientelle !Features |- |General medical |General public, both adults and children |care 24/7 for non-emergency conditions like cold & flu, sinus infections, allergies and more |- |Primary 360 |Individuals taking their healthcare especially seriously and seeking a personalised approach |Primary care provider and care team coordinate routine care and wellness screenings, tailored approach to healthcare |- |Mental Health |People struggling with- or wishing to improve their mental health |Choosing a therapist, psychologist or psychiatrist tailored to one's needs and scheduling virtual sessions up to 7 days per week |- |Specialist & expert opinion |Niche diagnoses, second opinions and surgery advise |Detailed report from a medical specialist in the appropriate field |- |Wellness Care |General public wishing to improve their health |Nutrition advice, sexual health, tobacco cessation, joint care |} ==== For organizations ==== ===== <u>Hospitals</u> ===== ===== Teladoc Health provides the Solo<sup>TM</sup> virtual care platform for hospitals, aimed to simplify the patient and clinician experience, along with ===== ===== innovating technology for increased efficiency. The main focuses include: ===== * Configurable workflows, from the simple to the comprehensive, remove complexity and focus on care delivery. * Integration with existing IT systems, including EMRs, reduces point solutions and total cost of ownership. * Anywhere, anytime care extends reach and increases patient access, engagement and satisfaction. * 24/7 proactive monitoring and technical support for patients and care teams keep systems running smoothly and ease the burden on IT In practice, enabling bedside and virtual nurse collaboration, also called "inpatient virtual care" has lead to a 44% increase in patients discharged before noon in the virtual nursing unit, 20% faster discharge from virtual nursing unit compared to traditional nursing unit, alltogether resulting in 40% cost savings. <u>Employers</u> More than half of the Fortune 500 companies including SAP, American Heart Association and Hyatt use Teladoc Health's services to provide better benefits and healthcare for their employees. ==== The App ==== [[File:Screenshot 2023-08-05 at 17.30.00.png|left|thumb]] * Customers can use the app to access their medical history, as well as request visits just by a few finger taps * 4 Apps, integrating with each other, each with a different purpose - Teladoc Health Patient, Teladoc Health Provider, Teladoc medical advice and Teladoc myStrength * Available to download on Google Play and App Store * For example, it was widely used by Ralph Lauren to aid employees in managing their chronic health conditions and mental health ==== Social responsibility and impact standing 2022 ==== * 1 in 4 Americans have access to Teladoc Healthcare services * $18M financial aid has been used to cover therapy costs for low-income individuals * 57% members say that without the services they would have gone to an emergency room or urgent care center * 50 million visits hit in 2022 * Incredibly high employee satisfaction at over 90%
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