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'''Fractional car subscriptions: Car when you need it, gone when you don't'''
'''Fractional car subscriptions: Car when you need it, gone when you don't'''
[[File:Upshiftlogo.png|thumb|200x200px]]


== Summary ==
== Summary ==
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== Problem ==
== Problem ==


=== A car in the city is a waste of money ===
== A car in the city ==
 
== is a waste of money ==
124 million Americans drive less than 10,000 miles/year. They are spending ~ $10,000/year on car payments, maintenance, insurance and parking to have a car on standby.  
124 million Americans drive less than 10,000 miles/year. They are spending ~ $10,000/year on car payments, maintenance, insurance and parking to have a car on standby.  


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== Solution ==
== Solution ==


=== Fractional car subscriptions ===
== Fractional car subscriptions ==
Upshift is a flexible, convenient, and affordable alternative to leasing a car.  
Upshift is a flexible, convenient, and affordable alternative to leasing a car.  


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At the end of your use just park it and walk away. We'll take it from there.
At the end of your use just park it and walk away. We'll take it from there.
[[File:8db9460c75436ba28cbf221eaa9dc167124d1745.png]]


== Product ==
== Product ==


=== Easy to use, complex under the hood ===
== Easy to use, ==
[[File:Ef8500e6e600993b817d525e3151166491aade04.png]]
 
=== We've built a full technology stack to support members and operations: ===
 
==== Member app: ====
Available on the App Store and Google Play. App enables members to book, set preferences, locate, unlock and drive their car.
 
==== Delivery app: ====
Supports logistics, including tracking damage, parking, cleanliness, and members’ personal car preferences.
 
==== Vehicle telematics integration: ====
Allows real time vehicle data and ability to locate, unlock, lock, and enable vehicle from apps or backend.
 
==== Dispatch and fleet management software: ====
Manages delivery job assignments, damage reporting, trip data, and real time fleet and delivery status.


==== Backend: ====
== complex under the hood ==
Handles billing, reservations, accounts, and day credit accounting.
We've built a full technology stack to support members and operations:


[[File:26ac38d15e0e7076b78b1dc1183edfe5c7c1a954.png]]
# Member app: available on the App Store and Google Play. App enables members to book, set preferences, locate, unlock and drive their car.
# Delivery app: supports logistics, including tracking damage, parking, cleanliness, and members’ personal car preferences.
# Vehicle telematics integration: allows real time vehicle data and ability to locate, unlock, lock, and enable vehicle from apps or backend.
# Dispatch and fleet management software: manages delivery job assignments, damage reporting, trip data, and real time fleet and delivery status.
# Backend: handles billing, reservations, accounts, and day credit accounting.


== Traction ==
== Traction ==
'''3x revenue growth YoY'''


== 3x revenue growth YoY ==
We are currently operating in San Francisco. Our quarterly revenue is growing as follows:
We are currently operating in San Francisco. Our quarterly revenue is growing as follows:


=== <u>Quarterly Revenues:</u> ===
Quarterly Revenues:
{| class="wikitable"
{| class="wikitable"
|2021
|2021
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* Q2 $100,000 (x2.6 Q2 2021)
* Q2 $100,000 (x2.6 Q2 2021)
|}
|}
 
Current Snapshot & Projections:*
=== Current Snapshot & Projections:* ===
[[File:8727e9cf67a5c5000497db3bf1def613f38960b9.png]]


''* Click here for important information regarding Financial Projections which are not guaranteed.''
''* Click here for important information regarding Financial Projections which are not guaranteed.''
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== Customers ==
== Customers ==


=== Urbanites seeking simplicity ===
== Urbanites seeking simplicity ==
Our members are 28–43 year old urban professionals without kids, and 55–65 year old urban empty nesters who drive less than 10,000 miles/year.  
Our members are 28–43 year old urban professionals without kids, and 55–65 year old urban empty nesters who drive less than 10,000 miles/year.  


They are frequent renters on carshare and rental car who find those options expensive, unreliable, and unpredictable. They are considering leasing a car and looking for flexibility, without all the headaches.  
They are frequent renters on carshare and rental car who find those options expensive, unreliable, and unpredictable. They are considering leasing a car and looking for flexibility, without all the headaches.  


Our average member spends $442/month over 13.5 months for $5,967 lifetime value. Some have spent up to $19,000 or been members 5.5 years. '''10% of Upshift members have invested $105,000 in the company.'''
Our average member spends $442/month over 13.5 months for $5,967 lifetime value. Some have spent up to $19,000 or been members 5.5 years. 10% of Upshift members have invested $105,000 in the company.


Our growth is solidified with 95% retention and solid 5 star reviews. Our members love us. '''Read our recent Yelp and Google reviews below, it will make you smile!'''
Our growth is solidified with 95% retention and solid 5 star reviews. Our members love us. Read our recent Yelp and Google reviews below, it will make you smile!


=== Glowing customer reviews ===
=== Glowing customer reviews ===
[[File:Bee907a7d3e8f2f9bcbf2c46728a71c61b37134.png]]
[[File:15f2241c627223b8bd07bd69727b63de4d0db308.png]]
[[File:F0c7fc13dc2a022a9fb937a75b9babea4967b1.png]]
[[File:442f748a538f32d02e66fca1d59dcb65c336966.png]]
[[File:96be90de4bd4ed9fcfb700fd897948a72d3ba2f.png]]
[[File:709efa2b97d7076f5aa255c8d0890c7a91943492.png]]


== Business model ==
== Business model ==


=== Fractional car subscriptions with simple, transparent pricing ===
== Fractional car subscriptions with simple, transparent pricing ==
[[File:5ce1170258e76dffc3c98a453af631618933481.png]]
Our simple, transparent, all-inclusive monthly pricing means no big down payment, no hidden fees and no long term commitments. Subscribers drive any days they like and days roll over 1 month before expiring.


Our simple, transparent, all-inclusive monthly pricing means no big down payment, no hidden fees and no long term commitments. Subscribers drive any days they like and days roll over 1 month before expiring.
On day one every new member pays $499 one-time activation fee, with 3 available subscriptions:


On day one every new member pays '''$499 one-time activation fee''', with 3 available subscriptions:
# $279/month for 4 days/month
# $479/month for 8 days/month
# $679/month for 12 days/month


# '''$279/month for 4 days/month'''
i.e: Every new subscriber, on day one, is worth at least $758.
# '''$479/month for 8 days/month'''
# '''$679/month for 12 days/month'''


i.e: Every new subscriber, on day one, is worth '''at least $758.'''
Additional revenue streams:


'''Additional revenue streams:'''
# $89-109/day charge for days beyond your plan.
# $89-109/day charge for days beyond your plan.
# $49/month: share your plan with a significant other.
# $49/month: share your plan with a significant other.
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== Market ==
== Market ==


=== Unlocking a $19B market ===
== Unlocking a $19B market ==


* In the top 10 US cities, we see an opportunity to replace 3.5M cars being driven <10,000 miles/year.  
* In the top 10 US cities, we see an opportunity to replace 3.5M cars being driven <10,000 miles/year.  
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* 3.5M cars x $442/member/month is a $19B market opportunity for fractional car subscriptions in the top 10 US markets.  
* 3.5M cars x $442/member/month is a $19B market opportunity for fractional car subscriptions in the top 10 US markets.  
* Based on our expansion requests, we see further opportunity to expand internationally and into smaller cities and suburbs as an alternative to having a second or third car.
* Based on our expansion requests, we see further opportunity to expand internationally and into smaller cities and suburbs as an alternative to having a second or third car.
[[File:4b77a5e0a1e89be3924e393b7cebe4f307b5d.png]]


=== Expanding the market, big opportunity ===
Expanding the market, big opportunity
 
Current demographic represents ~½ of cars in cities (~3.5m cars in top 10 US markets).  Developing our unmanned delivery tech will enable our expansion to lower density markets (smaller cities, suburbs) to replace 2nd and 3rd cars, and address an additional 120M cars driven <10,000 miles/year segment.
Current demographic represents ~½ of cars in cities (~3.5m cars in top 10 US markets).  Developing our unmanned delivery tech will enable our expansion to lower density markets (smaller cities, suburbs) to replace 2nd and 3rd cars, and address an additional 120M cars driven <10,000 miles/year segment.


=== Trend: Post-COVID behavior change ===
Trend: Post-COVID behavior change  
 
''“Two years into the COVID-19 pandemic, roughly six-in-ten U.S. workers who say their jobs can mainly be done from home (59%) are working from home all or most of the time.”''  
''“Two years into the COVID-19 pandemic, roughly six-in-ten U.S. workers who say their jobs can mainly be done from home (59%) are working from home all or most of the time.”''  


This study from Pew Research Center (Feb 16, 2022) shows that "hybrid work" is here to stay. People no longer need a car to commute every day.
This study from Pew Research Center (Feb 16, 2022) shows that "hybrid work" is here to stay. People no longer need a car to commute every day.


=== Trend: High demand for green cars ===
Trend: High demand for green cars
 
* Vehicle supply constraints are driving up the cost of cars
* Vehicle supply constraints are driving up the cost of cars
* $5/gallon gas is driving demand for hybrid and electric cars
* $5/gallon gas is driving demand for hybrid and electric cars


=== Trend: The world is unstable ===
Trend: The world is unstable
 
* traditional car financing locks you into expensive 6 year terms
* traditional car financing locks you into expensive 6 year terms
* no one knows what the world will be like in 6 months
* no one knows what the world will be like in 6 months


People need an affordable, flexible, green alternative to car leasing. A car when you need it, that's gone when you don't. That's Upshift.
People need an affordable, flexible, green alternative to car leasing. A car when you need it, that's gone when you don't. That's Upshift.
[[File:10ab6a662095cc8bd880e8dcfa542b30b2f95237.png]]


Source:
Source:


https://www.pewresearch.org/social-trends/2022/02/16/covid-19-pandemic-continues-to-reshape-work-in-america/
<nowiki>https://www.pewresearch.org/social-trends/2022/02/16/covid-19-pandemic-continues-to-reshape-work-in-america/</nowiki>


== Competition ==
== Competition ==
'''Redefining car leasing'''
 
== Redefining car leasing ==


=== Upshift vs leasing ===
=== Upshift vs leasing ===
[[File:9896dd81d136cf05f8a9df2c6ba16c74083e5ae9.png]]
Rental car delivery-services


=== Rental car delivery-services ===
Company Example(s): Kyte
'''Company Example(s):''' Kyte


Value: rental car company that provides the convenience of delivery of a car for the day
Value: rental car company that provides the convenience of delivery of a car for the day


'''Missing:''' Car delivery-services do not provide vehicle personalization, consistency, or predictability (see reviews above for reference, our members tell it best). Upshift does.
Missing: Car delivery-services do not provide vehicle personalization, consistency, or predictability (see reviews above for reference, our members tell it best). Upshift does.


=== Car subscription services ===
Car subscription services  
'''Company Example(s)''': Fair, Hertz My Car, Subscribe with Enterprise, Porsche Drive, Audi Select, etc.
 
Company Example(s): Fair, Hertz My Car, Subscribe with Enterprise, Porsche Drive, Audi Select, etc.


Value: subscription services that offer flexibility to have a car month-to-month.
Value: subscription services that offer flexibility to have a car month-to-month.


'''Missing:''' Car subscription services do not provide concierge services like handling parking, refueling/charging, cleaning, repairs, and maintenance when you are not using it. Upshift does
Missing: Car subscription services do not provide concierge services like handling parking, refueling/charging, cleaning, repairs, and maintenance when you are not using it. Upshift does


=== Carshare services ===
Carshare services  
'''Company Example(s):''' Zipcar, Turo, Getaround


'''Value:''' easy access to a car by the hour, parked near you
Company Example(s): Zipcar, Turo, Getaround


'''Missing:''' Carshare services are not affordable and do not offer consistent availability in every location, especially during peak times. Cars are often dirty, unmaintained, or low on gas. Upshift cars are affordable, offer consistent availability and are clean, maintained, and fully fueled or charged.
Value: easy access to a car by the hour, parked near you


=== Rental car ===
Missing: Carshare services are not affordable and do not offer consistent availability in every location, especially during peak times. Cars are often dirty, unmaintained, or low on gas. Upshift cars are affordable, offer consistent availability and are clean, maintained, and fully fueled or charged.
'''Company Example(s):''' Enterprise, Avis, Hertz


'''Value:''' rent a car by the day or week, mostly at airports
Rental car  


'''Missing:''' locations and hours are inconvenient, and cars tend to be generic and entry level.
Company Example(s): Enterprise, Avis, Hertz


''These service providers could and might'' ''pivot into our space but won't be able to easily do so, and it's not their business model either.''
Value: rent a car by the day or week, mostly at airports
 
Missing: locations and hours are inconvenient, and cars tend to be generic and entry level.
 
''These service providers could and might''
 
''pivot into our space but won't be able to easily do so, and it's not their business model either.''


== Vision and strategy ==
== Vision and strategy ==


=== There when you need it, gone when you don't—scaled ===
== There when you need it, ==
[[File:2a0f7e4f6ae55fb5ff8e13bc045c2b84474435ad.png]]


== gone when you don't— ==
== scaled ==
We are now raising $3M to scale up in San Francisco, launch the DC market, integrate drive-by-wire vehicle delivery technology (teleoperations), and to electrify our fleet. Launching DC will give us an east-coast presence in another $1B addressable market.
We are now raising $3M to scale up in San Francisco, launch the DC market, integrate drive-by-wire vehicle delivery technology (teleoperations), and to electrify our fleet. Launching DC will give us an east-coast presence in another $1B addressable market.


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Electrifying our fleet will further reduce our carbon footprint as we scale making our operations net negative emissions. We plan to 5x the business in the next 12 months before raising a $10M Series A to launch 5 additional markets so we can scale our impact.*
Electrifying our fleet will further reduce our carbon footprint as we scale making our operations net negative emissions. We plan to 5x the business in the next 12 months before raising a $10M Series A to launch 5 additional markets so we can scale our impact.*
''* Click here for important information regarding Financial Projections which are not guaranteed.''


== Impact ==
== Impact ==


=== Upshift is a vehicle for change ===
== Upshift is a vehicle for change ==
We believe that:
We believe that:


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* Everyone deserves dignity and respect. Our concierges are employees and we pay $25/hr+ with pathways to growth and equity in the business.  
* Everyone deserves dignity and respect. Our concierges are employees and we pay $25/hr+ with pathways to growth and equity in the business.  
* Diversity is strength. Our team is 69% minority and/or women and we aim to grow that way.
* Diversity is strength. Our team is 69% minority and/or women and we aim to grow that way.
[[File:53-38aa5b914cb9cc38314948a2aae55189bcef7f7c.png]]


Source: <nowiki>https://www.researchgate.net/publication/224247227_Greenhouse_Gas_Emission_Impacts_of_Carsharing_in_North_America</nowiki>
Source: <nowiki>https://www.researchgate.net/publication/224247227_Greenhouse_Gas_Emission_Impacts_of_Carsharing_in_North_America</nowiki>
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== Funding ==
== Funding ==


=== $2.4M raised from investors including carmakers and VCs ===
== $2.4M raised from investors including carmakers and VCs ==
We have raised $1.5M from MINI (BMW), Ford, Third Sphere, Climate Capital, previous Republic campaign (3007 investors), AngelList syndicate, and Jake Gibson (Nerdwallet cofounder).
We have raised $1.5M from MINI (BMW), Ford, Third Sphere, Climate Capital, previous Republic campaign (3007 investors), AngelList syndicate, and Jake Gibson (Nerdwallet cofounder).


The money was used for building our technology, proving product market fit and funded our go to market operations in San Francisco.
The money was used for building our technology, proving product market fit and funded our go to market operations in San Francisco.


We '''have raised $900K''' in debt financing for purchasing the vehicles. Investors include HFCA and Toyota Financial Services.  
We have raised $900K in debt financing for purchasing the vehicles. Investors include HFCA and Toyota Financial Services.  


We plan to incorporate a new Upshift, LLC to take on future debt financings to scale our fleet and create a firewall between debt and equity financings.  
We plan to incorporate a new Upshift, LLC to take on future debt financings to scale our fleet and create a firewall between debt and equity financings.  


=== Equity funding ===
Equity funding
 
Republic campaign funds will be equity financing used for development of technology and go-to-market, not to buy cars.
Republic campaign funds will be equity financing used for development of technology and go-to-market, not to buy cars.


=== Structure explained ===
Structure explained
[[File:7ea02c9302c696fe38e9094c81b10078ca38ad3e.png]]


== Founders ==
== Founders ==
'''Ezra Goldman & Ayako Hiwasa'''


[[File:9d01ed2a73d95c362ab8d96b286e0953aa8b9ed.png]]
== Ezra Goldman ==


'''Background'''
== & Ayako Hiwasa ==
Background


'''Ezra''' co-founded a dockless bike-share in 1999 and helped design a shared folding electric scooter at the MIT Media Lab with Piaggio in 2006 while doing his Master's in City Planning. Ezra has consulted on innovation for HP and was managing director of a tech startup in Copenhagen, where he also was a PhD candidate studying why Danish people ride bicycles.  
Ezra co-founded a dockless bike-share in 1999 and helped design a shared folding electric scooter at the MIT Media Lab with Piaggio in 2006 while doing his Master's in City Planning. Ezra has consulted on innovation for HP and was managing director of a tech startup in Copenhagen, where he also was a PhD candidate studying why Danish people ride bicycles.  


'''Ayako''' moved to Cambodia from Japan after college to launch a social enterprise when she could barely speak English, let alone Khmer. She now holds two Master's degrees, has consulted for the World Bank, and advised Stanford University students. She has a sharp mind for process improvement and a passion for creating delightful experiences.
Ayako moved to Cambodia from Japan after college to launch a social enterprise when she could barely speak English, let alone Khmer. She now holds two Master's degrees, has consulted for the World Bank, and advised Stanford University students. She has a sharp mind for process improvement and a passion for creating delightful experiences.


'''Early days'''
Early days


'''Ezra''' drove for rideshare and '''Ayako''' did gig work to pay the rent while bootstrapping the company in the beginning. This inspired them to hire the Upshift concierge team as W2 employees, pay 1.5x minimum wage ($25/hr in SF), treat everyone with dignity and respect, and make concierges core team members.
Ezra drove for rideshare and Ayako did gig work to pay the rent while bootstrapping the company in the beginning. This inspired them to hire the Upshift concierge team as W2 employees, pay 1.5x minimum wage ($25/hr in SF), treat everyone with dignity and respect, and make concierges core team members.


== Upshift Team ==
== Upshift Team ==
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